PRIVACY POLICY

CNP Associates, LLC values the relationship that it has with its customers and is always committed to responsible information handling practices.

Although our business and Website has unique services and offerings, they share a similar privacy philosophy. CNP Associates, LLC follows these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:

• Providing you NOTICE of our information practices.
• Giving you CHOICES about how your data will be used.
• Providing you the opportunity to UPDATE or CORRECT your personal information.
• Using information SECURITY safeguards.
• Limiting the SHARING of your information.
• Committing to COMPLYING with applicable privacy requirements.
• Providing you with means to CONTACT US about privacy-related issues.

The following Privacy Policy describes the information and privacy practices for CNP Associates.

This Privacy Policy does not apply to other Websites that may be accessible through the CNP Associates' sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that may display the CNP Associates' trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important:

What information we collect. We collect personal information such as your contact information, name, e-mail address, billing/shipping information. credit card number, shipping address, or your personal preferences (likes and dislikes relating to the products we may sell). When submitting personal information on an online, facsimile or hard-copy form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or "URL") of the Website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.

When we collect information. While shopping or taking advantage of services available at CNP Associates' Websites, we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products or services, schedule delivery, join our mailing list, contact CNP Associates with a question or concern, or participate in other activities. In addition, when using our Websites, our servers may collect click-stream information as described above. CNP Associates may also obtain information or lists from other companies.

How the information is used. We use the information you provide in order to 1) fulfill requests for products, services or information, 2) provide customer services, 3) offer new products and services, 4) measure and improve the effectiveness of our Websites, our marketing endeavors or our services and offers, 5) tailor our online offerings to your preferences, and 6) other business purposes.

DOES CNP ASSOCIATES SHARE THE INFORMATION I'VE PROVIDED?
CNP Associates may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer's orders, sending CNP Associates marketing communications, delivering packages, scheduling and performing installation, sending regular mail and e-mail, or processing credit card payments.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

DO I HAVE CHOICES REGARDING HOW MY INFORMATION IS USED?
If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail and direct mail communications from CNP Associates, such as our mailing list, tells you how to stop receiving them.

To opt-out of receiving marketing material from CNP Associates:

1) Follow directions on a marketing e-mail or direct mail communication from us.
2) Call 800-440-2261
3) Send an e-mail with your current contact information to this address.
4) Send a request with your current contact information to:

CNP Associates, LLC
9660 Falls of Neuse Rd., Ste. 138-350
Raleigh, NC 27615

CNP Associates will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive promotional information from us.

HOW CAN I UPDATE OR CHANGE MY INFORMATION?
CNP Associates wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us.
To update or change your information:

1) Call 800-440-2261
2 ) Send an e-mail with your current contact information to this address.
3 ) Send a request with your current contact information to:

CNP Associates, LLC
9660 Falls of Neuse Rd., Ste. 138-350
Raleigh, NC 27615

HOW DOES CNP ASSOCIATES SECURE MY PERSONAL INFORMATION?
We have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.

Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, contact us through one of our secure online forms or by mail or telephone (listed below).

DOES CNP ASSOCIATES COLLECT INFORMATION FROM CHILDREN?
We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 13.

WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?
Please contact us directly to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1) Call 800-440-2261
2) Send an e-mail with your current contact information to this address.
3) Send a request with your current contact information to:

CNP Associates, LLC
9660 Falls of Neuse Rd., Ste. 138-350
Raleigh, NC 27615

WILL THIS PRIVACY POLICY CHANGE?
Because our Websites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.

Last revision date: August 17, 2005