ABOUT THE DEVELOPERS OF THE COURSE:
PREVENT E-COMMERCE CHARGEBACKS

Tom Mahoney, Founder and Director of Merchant 911.org, the largest Internet information exchange for E-merchants seeking to Prevent E-Commerce Chargebacks.

Merchant911.org was founded in January, 2001 in response to a growing need by E-Commerce merchants for information about how on-line payment systems work and the perils of fraud that are a part of all Card Not Present transactions.

Tom combines seven years in law enforcement, 20 years as a network professional, and the horror stories of over 3500 E-Commerce merchants who belong to Merchant 911.org to provide a unique "in-the trenches" perspective on fraud prevention.

For more information, visit www.merchant911.org

Peter Goldmann is an experienced business and finance journalist and editor.  He publishes White-Collar Crime Fighter, the leading monthly newsletter providing practical fraud-fighting advice to corporate and public sector finance executives, risk managers, security professionals and auditors.

He also developed FraudAware, the first Web-based fraud awareness training course for corporate managers and line employees. The customizable interactive program educates employees about the many types of internal and external fraud that threaten organizations today, and coaches them on using corporate whistleblowing hotlines, mandated by the Sarbanes-Oxley Act, to report wrongdoing.

For more information, visit www.wccfighter.com

Mark Ishman, Esq. is an attorney helping E-commerce merchants use the law to prevent and reverse fraud-related chargebacks. Mr. Ishman's practice concentrates on advising both high-tech and brick and mortar companies in connection with Internet, e-commerce, cyberlaw, intellectual property, corporate transactional, computer security, privacy ecommerce, and employment matters. He has over 15 years of experience in the legal field.

Mr. Ishman has spoken on legal issues connected to internet law, cyberlaw, e-commerce law, electronic contracting, intellectual property protection, licensing and data privacy. He is an active member in the Intellectual Property, Science and Technology & Business Law sections of the American Bar Association and North Carolina Bar Association. Mr. Ishman is also a committed member of the Licensing Executive Society, Computer Law Association and Copyright Society of the USA, as well as an energetic advocate for online merchants.

For more information, visit www.ishmanlaw.com